Queue counts
GET/conversations/counts
The numbers behind the inbox sidebar badges, in one call.
assigned counts open conversations with a human owner — the console shows a
per-agent "Mine" badge, which has no meaning for a machine credential.
Responses
- 200
- 401
- 403
- 503
Counts returned.
Response Headers
Correlation id for this request. Quote it when reporting a problem.
No token, an expired token, or a credential that has been revoked.
Response Headers
Correlation id for this request. Quote it when reporting a problem.
Refused. Either the credential does not hold the scope this endpoint needs (code: insufficient_scope), or the account's IP allow-list does not include the calling address (code: ip_not_allowed).
Response Headers
Correlation id for this request. Quote it when reporting a problem.
A dependency is temporarily unavailable, or a required index is still building. Safe to retry.
Response Headers
Correlation id for this request. Quote it when reporting a problem.