Files
Every file that passed through the account, and how much space it uses.
Scope: files
Deleting is destructive: the stored object is removed and a message that referenced it shows a broken attachment afterwards.
List files
Files in the warehouse, newest first — attachments customers sent in, files agents sent out, and uploads from forms and knowledge bases.
Get storage statistics
Total files and bytes stored, against the plan's storage quota, broken down by
Get a file
One file's metadata with a short-lived signed `download_url`. The URL expires within the hour and is minted per request — fetch a fresh one rather than storing it.
Delete a file
Delete one file. The stored object goes with it and cannot be recovered.
Delete many files
Delete up to 100 files in one call.