Quick replies
Saved snippets agents insert into a conversation.
Scope: quick_replies
account replies are shared with everyone; personal ones belong to a
single agent and are addressed by agent_id.
List quick replies
Quick replies in the account.
Create a quick reply
Create a quick reply.
List categories
The categories quick replies can be filed under.
Get a quick reply
Get a quick reply
Update a quick reply
Only the fields you send change.
Delete a quick reply
Delete a quick reply