Canonical page: https://docs.teloring.com/docs/product/ring/instagram-posts Last modified: 2026-08-20T20:49:57.000Z # Instagram Posts The **Instagram Posts** inbox brings **comments on your Instagram posts and reels** into Teloring. Each post's comment thread becomes a conversation, so your team can reply to public comments as your Instagram account. You can also publish new Instagram content from Teloring. :::info This inbox is labeled **Instagram Comments** inside the setup and edit screens. It handles public comments — for private messages, use [Instagram DM](./instagram-dm.md). Both are [Meta](./messenger.md#prerequisites) inboxes and run on the Instagram account linked to your Facebook Page. ::: ## Prerequisites | You need | Why | | --- | --- | | Inbox permission | Connecting a Meta inbox needs **My Ring → Create**. See [Roles and Permissions](../roles/overview.md). | | A Facebook Page you admin | Instagram connects through its linked Facebook Page. | | An Instagram **Business or Creator** account linked to that Page | Required for Instagram data to appear. | | A Facebook login | You authorize Teloring during setup. | ## Connect the Instagram Posts inbox Open **My Ring**, click the **Instagram Posts** icon, and choose **Add**. The Meta setup opens with a three-step bar: **Connect → Select Pages → Done**. 1. **Connect** — click **Continue with Facebook**, sign in, and grant permissions. The connection **never expires**. 2. **Select Your Pages** — choose the Page whose linked Instagram account you want; its Instagram profile (with follower stats) is shown on the card. The chip confirms you're connecting the **Instagram Comments** inbox. 3. **Done** — **Pages Connected!** confirms it's live. Click **Go to My Ring**.  ## What it handles - **Public comment threads** on your Instagram posts and reels. Each post's comments become their own conversation. - **Post context**: on the first comment, Teloring pulls in the post's caption, image, permalink, like count, and time. A **View on Instagram** link opens the original. - **Replying**: agents reply publicly as your Instagram account. - **No messaging window**: comment replies have no 24-hour limit. ### Publish new content From the conversation area you can publish to Instagram: | Type | Notes | | --- | --- | | **Single Photo** | One image (under 8 MB). | | **Reel (Video)** | A reel (under 300 MB). | | **Carousel** | 2–10 items. | | **Story (Photo / Video)** | A photo or video story (video under 100 MB). | Captions can be up to 2,200 characters. Publishing does **not** create a conversation, but comments on the new post will. ## The edit page Same layout as the other Meta inboxes: the profile header with the Instagram line, the **Instagram profile card** with **Refresh Instagram Profile**, the **Inbox Type** tile (Instagram Comments), an editable **Channel Name**, the *Business Portfolio — never expires* connection info, a **Token Health** card, **Reconnect** / **Disconnect** buttons, and a **Danger Zone**. Removing the inbox keeps existing conversations. ## How comments become conversations 1. Someone comments on one of your Instagram posts or reels. 2. Teloring matches them to a contact or creates one, and finds (or creates) the conversation for that post's comment thread. 3. On the first comment it enriches the conversation with the post's context. 4. Real-time updates, [Studio](../studio.md) triggers, and AI Copilot fire. Agents reply publicly as your account from [Conversations](../../getting-started/conversations.md).