Canonical page: https://docs.teloring.com/docs/product/ring/facebook-page Last modified: 2026-08-20T20:49:57.000Z # Facebook Page The **Facebook Page** inbox brings **comments on your Facebook Page's posts** into Teloring. Each post's comment thread becomes a conversation, so your team can reply to public comments as the Page — right alongside every other channel. You can also publish new Page posts from Teloring. :::info This inbox is labeled **Page Comments** inside the setup and edit screens. It handles public comments — for private messages to your Page, use the [Messenger](./messenger.md) inbox. Both are [Meta](./messenger.md#prerequisites) inboxes and can run on the same Page at the same time, each connected separately. ::: ## Prerequisites | You need | Why | | --- | --- | | Inbox permission | Connecting a Meta inbox needs **My Ring → Create**. See [Roles and Permissions](../roles/overview.md). | | A Facebook Page | You must be an admin of the Page. | | A Facebook login | You authorize Teloring during setup. | ## Connect the Facebook Page inbox Open **My Ring**, click the **Facebook Page** icon, and choose **Add**. The Meta setup opens with a three-step bar: **Connect → Select Pages → Done**. 1. **Connect** — click **Continue with Facebook**, sign in, and grant the requested permissions. The connection **never expires**. 2. **Select Your Pages** — choose the **one** Page to connect. The chip confirms you're connecting the **Page Comments** inbox. 3. **Done** — **Pages Connected!** confirms it's live. Click **Go to My Ring**.  ## What it handles - **Public comment threads** on your Page's posts. Each post's comments become their own conversation. - **Post context**: the first time someone comments on a post, Teloring pulls in the post's text, image, permalink, like count, and time, so the agent has full context. A **View on Facebook** link opens the original. - **Replying**: agents reply publicly as the Page. Teloring mentions the commenter (`@name`) so Facebook notifies them. - **No messaging window**: unlike private messages, comment replies have no 24-hour limit.  ### Publish a new post From the conversation area you can publish a new post to your Page: | Post type | Notes | | --- | --- | | **Text Only** | A text post. | | **Single Photo** | One image. | | **Multiple Photos (Album)** | Up to 10 images. | | **Video** | A video post. | Publishing a post does **not** create a conversation. But when someone comments on it, a new conversation opens automatically so you can reply from Teloring. ## The edit page Same layout as the other Meta inboxes: the Page profile header, the **Inbox Type** tile (Page Comments), an editable **Channel Name**, the *Business Portfolio — never expires* connection info, a **Token Health** card, **Reconnect** / **Disconnect** buttons, and a **Danger Zone**. Disconnecting or deleting keeps existing conversations. ## How comments become conversations 1. Someone comments on one of your Page's posts. 2. Teloring matches them to a contact or creates one, and finds (or creates) the conversation for **that post's** comment thread. 3. On the first comment it enriches the conversation with the post's context. 4. Real-time updates, [Studio](../studio.md) triggers, and AI Copilot fire. Agents reply publicly as the Page from [Conversations](../../getting-started/conversations.md).