Canonical page: https://docs.teloring.com/api/messages Last modified: 2026-08-20T20:52:05.000Z # Messages Reading and sending inside a conversation. **Scope:** `messages` Channels are not interchangeable here. WhatsApp closes a 24-hour window after the customer's last message, after which only approved templates may be sent; TikTok has a 48-hour window and a per-window message cap; voice conversations accept private notes only. Each rule is enforced before the send, with a specific error `code`, rather than surfaced as a provider failure afterwards. ```mdx-code-block import DocCardList from '@theme/DocCardList'; import {useCurrentSidebarCategory} from '@docusaurus/theme-common'; ```