Canonical page: https://docs.teloring.com/api/create-quick-reply Last modified: 2026-08-20T20:52:05.000Z # Create a quick reply import MethodEndpoint from "@theme/ApiExplorer/MethodEndpoint"; import ParamsDetails from "@theme/ParamsDetails"; import RequestSchema from "@theme/RequestSchema"; import StatusCodes from "@theme/StatusCodes"; import OperationTabs from "@theme/OperationTabs"; import TabItem from "@theme/TabItem"; import Heading from "@theme/Heading"; import Translate from "@docusaurus/Translate"; Create a quick reply. `scope` defaults to `account` — a shared snippet is almost always what an integration means. For a personal one, pass `scope: "personal"` **and** the `agent_id` it belongs to; without an owner a personal reply would be invisible to everybody. Bodies may contain merge variables such as `{{contact.name}}`. They are stored verbatim and resolved when an agent inserts the reply. Request